Question 1

Do you offer flexible payment options?

Accepted Answer

Yes, we tailor your price to your learning needs so you can study at your own pace.

Question 2

What is the non-refundable deposit?

Accepted Answer

£499 – this covers the baseline cost of your learning resources and course registration with the awarding body.

Question 3

If I don't like the course, can I get a refund?

Accepted Answer

The deposit for level 2 and level 3 is non-refundable. Any subsequent fees paid are fully refundable during your 14-day statutory cooling-off period.

Question 4

Are your courses accredited?

Accepted Answer

Yes, we are fully accredited by Active IQ. Every single qualification we award is recognised internationally.

Question 5

Will I be insured to give training & nutrition advice once I finish?

Accepted Answer

Yes, our combined diploma qualifies you to secure comprehensive public liability and professional indemnity insurance to cover both personal training and structural nutritional advice.

Question 6

What is CIMSPA?

Accepted Answer

CIMSPA stands for the Chartered Institute for the Management of Sport and Physical Activity. It is the professional development body for the UK's physical activity sector. Active IQ qualifications are completely mapped and recognised by CIMSPA.

Question 7

Can I complete the course while working or at University?

Accepted Answer

Yes. Most of the theory is delivered online, so you can work through it in your own time. We then bring you in for practical sessions at weekends, arranged around your existing commitments.

Question 8

How will I be assessed on the course?

Accepted Answer

Your practical skills are assessed in person at our gym in Norwich. Theory is tested through multiple-choice exams that you complete online, whenever works for you.

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